Simple Pricing, Predictable Costs

Non-prod environments (staging, QA, dev) are included in Starter and Professional plans for testing. They have limited features (daily exports only, no incremental) to protect infrastructure costs. Enterprise gets full features in all environments.

Yes! Additional non-prod environments cost +99€/month. Additional production environments cost +50% of your base plan. Enterprise includes unlimited environments.

Yes, we offer 10 free exports to test the platform. No credit card required to start. You'll have full access to all features during your free exports.

We accept all major credit cards (Visa, Mastercard, American Express) and offer invoicing for annual contracts. Enterprise customers can request custom payment terms.

We count the maximum number of products exported in any single configuration. If you have 3 environments (prod, staging, QA) with the same 40K products, you're counted at 40K — not 120K. This way, mirroring your production data to staging doesn't penalize you.

We'll notify you when approaching your limit (at 80% and 95%). You can upgrade your plan or we'll pause exports until the next billing cycle to avoid unexpected costs. No automatic overages.

Yes, you can cancel anytime with monthly billing. We offer no long-term commitment. Your access continues until the end of your billing period, and we don't pro-rate refunds.

Yes! Save 20% when you pay annually. Plus, get launch pricing of -30% for your first year. Contact our sales team for a custom quote.

Custom enrichers are your own business logic rules applied during export. This includes Mustache templates, validation rules, transformation rules (uppercase, concat, split), conditional logic, and more. Build them visually in the dashboard.

Yes! Professional plans support 2 simultaneous destinations (e.g., MongoDB + PostgreSQL), and Enterprise supports unlimited destinations. All exports run in parallel for efficiency.

MongoDB stores products as denormalized JSON documents (ideal for e-commerce). PostgreSQL Hybrid uses JSONB columns for products plus relational tables for categories/attributes (ideal for analytics). Both support full enrichment.

Yes! All plans support incremental exports (delta sync). This exports only products modified since the last export, using Akeneo's updated_at field. Reference data (categories, attributes) is always refreshed, while entity records use smart inverse dependency tracking to update only affected records. Much faster for large catalogs with frequent updates.

Essential plans include daily scheduled exports. Professional plans support hourly scheduled exports for fresher data. All plans support manual exports on-demand with no limits.

We guarantee 99.9% uptime for all plans. Enterprise customers get a custom SLA with financial credits for downtime. We use multi-region infrastructure with automatic failover.

Absolutely! We offer migration assistance for all plans. Professional and Enterprise customers get dedicated onboarding with a migration plan. We'll help you map your existing enrichment logic to our platform.